Introduction
Welcome to Exemplar FNB Trading Limited. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details.
- Technical Data: IP address, browser type, device type, operating system, and information about how you interact with our website.
- Transactional Data: Details about payments to and from you and other details of products and services you have purchased from us.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: We use your personal information to manage your account, provide you with the products and services you request, and process your transactions.
- To Improve Our Website and Services: We may use your information to understand how our website is used, improve its functionality, and enhance your experience.
- To Communicate with You: We may use your contact information to respond to your inquiries, provide customer support, and send you important updates about our services.
- For Marketing Purposes: With your consent, we may use your personal information to send you promotional materials and information about our products, services, and special offers.
- To Comply with Legal Obligations: We may use your personal information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.
- Business Partners: Trusted partners with whom we collaborate to provide you with specific services or products.
- Legal Authorities: If required by law, we may disclose your information to government authorities, law enforcement agencies, or other third parties in connection with legal proceedings or investigations.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request correction of any inaccurate or incomplete information we hold about you.
- Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.
- Object to Processing: Object to our processing of your personal information in certain circumstances.
- Withdraw Consent: Withdraw your consent to receive marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit our website. They help us understand how you use our site, remember your preferences, and improve our services.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Exemplar FNB Trading Limited
Flat B 20/F, Tower B, Billion Centre 1 Wang Kwong Road, Kowloon Bay Hong Kong
Email: petrochemical@exemplar-holdings.com